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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Halas

July 31, 2025

5  out of  5
rating by Bill Halas
"I have been with the Tom Maisano’s State Farm for 35+ years, and have had the opportunity to work with Wendy, Jamie, and Donna over the years. They are all professional, knowledgeable, helpful, responsive, and a pleasure to interact with. A special thanks to Wendy whom I most recently and often work with, for her exceptional caring support and guidance on all of my insurance needs. This agency without question is the best of the best in my experience!"
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Trish Basanyi

July 31, 2025

5  out of  5
rating by Trish Basanyi
"Always helpful when I need them! Wendy is the greatest!"
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Michael Groel

July 29, 2025

5  out of  5
rating by Michael Groel
"I've been with the Tom Maisano State Farm Office for over 20 years. Every time I've called, a live person answers, already knows who I am and have always assisted me with everything I need. Thanks Wendy for helping out again."
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Jonathan Brideau

July 29, 2025

5  out of  5
rating by Jonathan Brideau
"Jamie has been such a pleasure to work with. Professional easy communication and always doing the extra to make sure our needs are met. 10/10 always"
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B Buccino

July 21, 2025

5  out of  5
rating by B Buccino
"It was fast and done I couldn't ask for a better representative"
We responded:
"Thank you for the 5 Star review, Robert !"
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Ralph Cardillo

July 7, 2025

5  out of  5
rating by Ralph Cardillo
"We’re all required to have auto insurance and everyone in NJ is experiencing the same levels of frustration with insurance shopping. If you’re looking for friendly and professional service coupled with excellent and affordable coverage; State Farm is the way to go! I have been a loyal customer for multiple years and have not found another insurance company that compares. As well, I was unfortunately part of the NJEA cartel for much of my career and even with “Teacher’ Union Benefits”, State Farm pulled through and provided me and my family better rates than ANY competitor. Thank you team!!"
We responded:
"Thank you for the great review, Ralph. We appreciate your business and the time you took to leave us a review. Many thanks! Tom "
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Lawrence Booth

June 26, 2025

5  out of  5
rating by Lawrence Booth
"Always a pleasure speaking with Jamie at State Farm."
We responded:
"Thank you for your review, Lawrence and thank you for your business! "
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Jiancy Moreno-Lassalle

June 11, 2025

5  out of  5
rating by Jiancy Moreno-Lassalle
"Had the pleasure of working with Donna at this branch of State Farm. Donna was great and helped me with an improved and customized quote, got me all the discounts possible, and gave us general recommendations. Would highly recommend them."
We responded:
"Thank you for the 5-Star review and your feedback. We are very happy to have you as a new customer in our office!"
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Jay Amdur

June 4, 2025

5  out of  5
rating by Jay Amdur
"Donna was very helpful in resolving several on-line issues I encountered with Safe drive POD- plus she answered questions I had regarding my homeowner's policy. Thanks for your help. JA."
We responded:
"Thank you for taking time to give us a review, Jay. I appreciate your feedback, and I want to thank you for your business over the many years! "
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Rich Scalzitti

May 29, 2025

5  out of  5
rating by Rich Scalzitti
"Jamie was so helpful as always in finding the right coverage for me and saving on my premiums"
We responded:
"I'm so happy you are satisfied with the service Jamie provides. We are always here for you! "
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Kathleen Doran

May 16, 2025

5  out of  5
rating by Kathleen Doran
"Donna and the team at Tom Maisano SF are always so helpful whether I'm calling with auto questions or my home insurance. I can always depend on them to help and if they don't know the answers they are quick to find out and act to come up with a solution."
We responded:
"Thank you for your review, Kathleen and thank you for your business over the years! "
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Andrew Saunders Lucy

May 15, 2025

1  out of  5
rating by Andrew Saunders Lucy
"They’ve been good for over 10years but now just find any excuse to increase you premiums. Cost goes up and up for absolutely any reason."
We responded:
"Andrew, the rates are not determined by your local State Farm office. They are determined by State Farm the company in accordance and compliance with the Department of Banking & Insurance. Thank you for discussing your concerns with my office manager, Jamie this morning. I know she offered up all our discounts to help reduce your rate. I'd like to invite you in to discuss your concerns further. Please let us know when you can come in. The team here has always enjoyed speaking with you over the years. "
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Jennifer

May 15, 2025

5  out of  5
rating by Jennifer
"Such a great office!! I always deal with Donna who is very nice and professional. She is always helpful and provides my family with the best service. I trust my family is well protected with this agency. Highly recommend!!"
We responded:
"Thank you so much for the great review, Jennifer! "
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Susan Feller

May 14, 2025

5  out of  5
rating by Susan Feller
"I've been with State Farm for over 50 years. Wendy, Jamie and Donna are so easy to deal with and always helpful!"
We responded:
"Thank you for your kind review, Susan and thank you for your continued business over the years!"
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MOSTAFA FALLAH

May 1, 2025

5  out of  5
rating by MOSTAFA FALLAH
"Great costumer service. Please keep up with the great work!. Thanks"
We responded:
"Thank you for taking the time to write this kind & supportive review. It's very much appreciated by all of us! "
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Paul Willard

April 21, 2025

5  out of  5
rating by Paul Willard
"Wendy, was great as always. She pays attention to my wants and needs. Would highly recommend her and Agency. Paul Willard"
We responded:
"I'm glad Wendy was able to provide you with the service you deserve. Thank you for your continued support & confidence, Paul. "
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Cindi Roloson

April 18, 2025

5  out of  5
rating by Cindi Roloson
"Always get great service with my local State Farm agent thank you so much for taking care of us all these years! Appreciate Wendy for fast answers for any situation!"
We responded:
"Thank you for the 5-star review and glowing feedback, Cindi. We very much appreciate your continued business over the years! "
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Mack Roth

April 16, 2025

5  out of  5
rating by Mack Roth
"Very efficient and friendly service"
We responded:
"Thank you for the review, Mack. We are happy to have you as a customer and look forward to serving you! "
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Richard Couillou

April 15, 2025

5  out of  5
rating by Richard Couillou
"My car insurance!"
We responded:
"Thank you so much for your 5-star review and entrusting us with your business all these years! "
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Phillip Koza

April 11, 2025

5  out of  5
rating by Phillip Koza
"We’ve been with this office over /5 years. They continue to be very friendly, professional and easy to deal with. Thank you!"
We responded:
"Appreciate the time you took to give us such a great review. We all appreciate you & your business. "
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Kenneth Davis

April 10, 2025

5  out of  5
rating by Kenneth Davis
"Donna has always been an outstanding person to work with over the years…"
We responded:
"Thank you so much for the wonderful review regarding Donna, Kenneth. It's very much appreciated. "
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Michael Broder

April 3, 2025

5  out of  5
rating by Michael Broder
"They are always so helpful and responsive!"
We responded:
"Thank you for your kind words, Michael. It's very much appreciated! "
Profile photo of Lori Caffrey

Lori Caffrey

April 1, 2025

5  out of  5
rating by Lori Caffrey
"Jamie and the ladies in Tom's office are always so friendly and can quickly help me with whatever I need. Our needs have changed a lot over the 35 years we've been with State Farm, but they make it very easy for us to adapt and change to meet us where life takes us."
We responded:
"Thank you, Lori for your review. It's such a pleasure having you as one of our long-time customers. As always, thank you for your business! "
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Mike Kern

January 24, 2025

5  out of  5
rating by Mike Kern
"The Budd Lake Team, in particular Wendy LaVacca has been my contact for years. She has always been courteous, professional, honest, supportive & a pleasure to interact with."
We responded:
"Thank you for your review, Mike. It's always nice to hear our customers appreciate our service and we value your loyalty. I have been blessed to have Wendy as a part of our Budd Lake Team for over 21 years!"
Profile photo of Tonia Hrynoweski

Tonia Hrynoweski

December 5, 2024

5  out of  5
rating by Tonia Hrynoweski
"I have been with this State Farm office for many years and I have no complaints! The representatives are so personable and friendly and always get back to me right away. Any claim I have ever had has gone smoothly. Highly recommend!"
We responded:
"Thank you for the wonderful review, Tonia! It is always a pleasure working with you. I want to personally thank you for your business and your confidence in us! "