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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jiancy Moreno-Lassalle

Jiancy Moreno-Lassalle

June 11, 2025

5  out of  5
rating by Jiancy Moreno-Lassalle
"Had the pleasure of working with Donna at this branch of State Farm. Donna was great and helped me with an improved and customized quote, got me all the discounts possible, and gave us general recommendations. Would highly recommend them."
We responded:
"Thank you for the 5-Star review and your feedback. We are very happy to have you as a new customer in our office!"
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Jay Amdur

June 4, 2025

5  out of  5
rating by Jay Amdur
"Donna was very helpful in resolving several on-line issues I encountered with Safe drive POD- plus she answered questions I had regarding my homeowner's policy. Thanks for your help. JA."
We responded:
"Thank you for taking time to give us a review, Jay. I appreciate your feedback, and I want to thank you for your business over the many years! "
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Rich Scalzitti

May 29, 2025

5  out of  5
rating by Rich Scalzitti
"Jamie was so helpful as always in finding the right coverage for me and saving on my premiums"
We responded:
"I'm so happy you are satisfied with the service Jamie provides. We are always here for you! "
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Kathleen Doran

May 16, 2025

5  out of  5
rating by Kathleen Doran
"Donna and the team at Tom Maisano SF are always so helpful whether I'm calling with auto questions or my home insurance. I can always depend on them to help and if they don't know the answers they are quick to find out and act to come up with a solution."
We responded:
"Thank you for your review, Kathleen and thank you for your business over the years! "
Profile photo of Andrew Saunders Lucy

Andrew Saunders Lucy

May 15, 2025

1  out of  5
rating by Andrew Saunders Lucy
"They’ve been good for over 10years but now just find any excuse to increase you premiums. Cost goes up and up for absolutely any reason."
We responded:
"Andrew, the rates are not determined by your local State Farm office. They are determined by State Farm the company in accordance and compliance with the Department of Banking & Insurance. Thank you for discussing your concerns with my office manager, Jamie this morning. I know she offered up all our discounts to help reduce your rate. I'd like to invite you in to discuss your concerns further. Please let us know when you can come in. The team here has always enjoyed speaking with you over the years. "
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Jennifer

May 15, 2025

5  out of  5
rating by Jennifer
"Such a great office!! I always deal with Donna who is very nice and professional. She is always helpful and provides my family with the best service. I trust my family is well protected with this agency. Highly recommend!!"
We responded:
"Thank you so much for the great review, Jennifer! "
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Susan Feller

May 14, 2025

5  out of  5
rating by Susan Feller
"I've been with State Farm for over 50 years. Wendy, Jamie and Donna are so easy to deal with and always helpful!"
We responded:
"Thank you for your kind review, Susan and thank you for your continued business over the years!"
Profile photo of MOSTAFA FALLAH

MOSTAFA FALLAH

May 1, 2025

5  out of  5
rating by MOSTAFA FALLAH
"Great costumer service. Please keep up with the great work!. Thanks"
We responded:
"Thank you for taking the time to write this kind & supportive review. It's very much appreciated by all of us! "
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Paul Willard

April 21, 2025

5  out of  5
rating by Paul Willard
"Wendy, was great as always. She pays attention to my wants and needs. Would highly recommend her and Agency. Paul Willard"
We responded:
"I'm glad Wendy was able to provide you with the service you deserve. Thank you for your continued support & confidence, Paul. "
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Cindi Roloson

April 18, 2025

5  out of  5
rating by Cindi Roloson
"Always get great service with my local State Farm agent thank you so much for taking care of us all these years! Appreciate Wendy for fast answers for any situation!"
We responded:
"Thank you for the 5-star review and glowing feedback, Cindi. We very much appreciate your continued business over the years! "
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Mack Roth

April 16, 2025

5  out of  5
rating by Mack Roth
"Very efficient and friendly service"
We responded:
"Thank you for the review, Mack. We are happy to have you as a customer and look forward to serving you! "
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Richard Couillou

April 15, 2025

5  out of  5
rating by Richard Couillou
"My car insurance!"
We responded:
"Thank you so much for your 5-star review and entrusting us with your business all these years! "
Profile photo of Phillip Koza

Phillip Koza

April 11, 2025

5  out of  5
rating by Phillip Koza
"We’ve been with this office over /5 years. They continue to be very friendly, professional and easy to deal with. Thank you!"
We responded:
"Appreciate the time you took to give us such a great review. We all appreciate you & your business. "
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Kenneth Davis

April 10, 2025

5  out of  5
rating by Kenneth Davis
"Donna has always been an outstanding person to work with over the years…"
We responded:
"Thank you so much for the wonderful review regarding Donna, Kenneth. It's very much appreciated. "
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Michael Broder

April 3, 2025

5  out of  5
rating by Michael Broder
"They are always so helpful and responsive!"
We responded:
"Thank you for your kind words, Michael. It's very much appreciated! "
Profile photo of Lori Caffrey

Lori Caffrey

April 1, 2025

5  out of  5
rating by Lori Caffrey
"Jamie and the ladies in Tom's office are always so friendly and can quickly help me with whatever I need. Our needs have changed a lot over the 35 years we've been with State Farm, but they make it very easy for us to adapt and change to meet us where life takes us."
We responded:
"Thank you, Lori for your review. It's such a pleasure having you as one of our long-time customers. As always, thank you for your business! "
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Mike Kern

January 24, 2025

5  out of  5
rating by Mike Kern
"The Budd Lake Team, in particular Wendy LaVacca has been my contact for years. She has always been courteous, professional, honest, supportive & a pleasure to interact with."
We responded:
"Thank you for your review, Mike. It's always nice to hear our customers appreciate our service and we value your loyalty. I have been blessed to have Wendy as a part of our Budd Lake Team for over 21 years!"
Profile photo of Tonia Hrynoweski

Tonia Hrynoweski

December 5, 2024

5  out of  5
rating by Tonia Hrynoweski
"I have been with this State Farm office for many years and I have no complaints! The representatives are so personable and friendly and always get back to me right away. Any claim I have ever had has gone smoothly. Highly recommend!"
We responded:
"Thank you for the wonderful review, Tonia! It is always a pleasure working with you. I want to personally thank you for your business and your confidence in us! "
Profile photo of Cindy Edwards

Cindy Edwards

November 26, 2024

5  out of  5
rating by Cindy Edwards
"Everyone in the office is wonderful. They always take time to answer questions and make sure everything is correct with our policy and coverage! Great team!"
We responded:
"Thank you very much for the kind review, Cindy! We truly appreciate your business and your trust in us. It is a pleasure having you as our customer! "
Profile photo of Vandana Saunders

Vandana Saunders

November 20, 2024

5  out of  5
rating by Vandana Saunders
"Wendy was fantastic!! So patient with us, extremely knowledgeable, was always available to answer questions and make revisions to our policy. 10/10 customer care!"
We responded:
"Thank you for your incredible review and for mentioning Wendy's good work. We thank you for allowing us to assist you with your insurance needs! "
Profile photo of Kace Con

Kace Con

November 18, 2024

5  out of  5
rating by Kace Con
"Jamie Skidmore, Office Manager and Agent We have been State Farm policy holders for autos, homes & property as well as rentals & life insurance with the Flanders offices for 40+ years. I have been lucky enough to have Jamie Skidmore as one of our contacts for as long as she has worked in the Tom Maisano Offices. Jamie is a pleasure to interact with. She is so kind and friendly- I have always said I can hear her smile in her voice when we talk. Jamie knows her stuff. She has always quickly resolved any issues. Answers my questions or concerns with explanations I understand or if she needs to get more info we hear back quickly. Talking with Jamie always makes me feel heard and valued. When it comes to insurance those are very important qualities. Jamie manages it all with a friendly smile and knowledgeable professionalism. Thank you Jamie Skidmore! The Tom Maisano State Farm Office is such a caring, friendly and great place to take care of all your insurance needs. The entire staff will always make you feel welcome."
We responded:
"Great hearing from you, Donna! We can't thank you enough for your amazing review. We appreciate you entrusting us with your insurance needs for so many years! "
Profile photo of Greg Grassi

Greg Grassi

November 8, 2024

5  out of  5
rating by Greg Grassi
"I've been using Tom Maisano's State Farm Agency for my insurance needs for many years. Everyone on Tom's team has always been a pleasure to do business with but I must give Jamie a special shout out. I work with Jamie most often and her professionalism, product knowledge and responsiveness is unmatched. Thank you Jamie!"
We responded:
"We appreciate your 5 Star review, Greg. Thank you for your kind words regarding my office and specifically, Jamie. We are grateful for your many years of loyal business! "
Profile photo of Christine C

Christine C

November 7, 2024

5  out of  5
rating by Christine C
"Wendy is always very helpful, and kind.She fully listens to what I need and always has the best solution."
We responded:
"Thank you, Christine. We value you and your business!"
Profile photo of Patricia Sanchez

Patricia Sanchez

November 7, 2024

5  out of  5
rating by Patricia Sanchez
"Im so happy with the staff Jaime is great very professional I fell happy to my answer and the time she back to my thank you Jaime I definitely recommend my freind and family her and State Farm thank you ✅✅"
We responded:
"Thank you for your review, Patricia. We are always here to help ! "
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Henry Sardina

October 19, 2024

5  out of  5
rating by Henry Sardina
"I've been a customer for over 20 years. Class A service."
We responded:
"Thank you, Henry, for the excellent review and for your many years of loyal patronage. We are happy to serve you ! "