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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Veloso

December 19, 2025

5  out of  5
rating by Nancy Veloso
"Donna and Wendy are always very helpfull. I recently bought a new car and Donna was checking on me to find out if i sold my old car. I really apreciate the attencion you put on my case. Thank you very much and Happy Holidays."
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David Steinberg

December 15, 2025

5  out of  5
rating by David Steinberg
"The communication and the handling of every policy I have with State Farm, and this agency specifically, is outstanding. Jamie (and others) regularly call me with changes to my policies, with information that I can understand. I literally do not have to call and question anything, it is being handled here and to my benefit, with my best interest in mind. I am not exaggerating when I say, my (family) coverage for auto, home and life, is not something I have to think about - it is in good hands."
We responded:
"Thank you for the glowing review, David. We truly value your business and enjoy the outstanding relationship we have with you & your family. "
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John Lengyel

December 9, 2025

5  out of  5
rating by John Lengyel
"Couldn’t be happier doing business with the Budd Lake office of State Farm. My requests are handled quickly and any concerns are treated with professional courtesy. There is something about walking into an office and all employees, including the owner, are attentive to your arrival. Insurance is insurance. People make the difference. Thank you Jamie, Wendy, Donna and Tom. John Small Business Owner"
We responded:
"Thank you for the glowing review, John! It's always great to see you. We truly appreciate your business and your kind words. I agree with you completely.......people make the difference! "
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Simone Satchell

December 2, 2025

5  out of  5
rating by Simone Satchell
"This company is amazing and the workers are very helpful kind friendly and professional. Miss Jamie, Wendy and Donna is super sweet and amazing,"
We responded:
"Thank you, Simone for the wonderful review! We greatly appreciate your business! "
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Cindy Espersen

November 20, 2025

5  out of  5
rating by Cindy Espersen
"Always so quick to respond and so helpful."
We responded:
"Thank you so much Cindy ! "
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Kevin Johnson

November 12, 2025

5  out of  5
rating by Kevin Johnson
"The staff here's Always amazing to deal with they are very attentive to all your needs"
We responded:
"Thank you so much for the 5-star review, Kevin "
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Anthony Kelly

November 7, 2025

5  out of  5
rating by Anthony Kelly
"I had some questions regarding s minor fender bender I was in, and Jamie Skidmore took care of me very well, like she always does. She was very thorough, clear, and helpful. Jamie has been my agent for over a decade, and she's always taken great care of me. She is a great agent and a very good, kind, and funny person. I stay with State Farm largely because of Jamie."
We responded:
"Thank you for your feedback, Anthony. We are thrilled to hear you had a great experience with Jamie and we truly appreciate your business over the years!"
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Bruce Eisdorfer

September 18, 2025

5  out of  5
rating by Bruce Eisdorfer
"Called State Farm for assistance with a letter I received from PNC Bank. Spoke with Wendy and she immediately resolved the issue, providing great customer service along the way. Wendy went above and beyond my expectations by sending the requested information to PNC and providing a copy of the response to me. I greatly appreciate Wendy’s help, knowledge and professionalism. She certainly made me feel like a valued customer."
We responded:
"Thank you for your review/feedback. Wendy and the Team are always happy to help. I would like to take this opportunity to thank you for your many years of business with State Farm, specifically with my office. Thank you Bruce! "
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Linda Elaine Gross

September 10, 2025

5  out of  5
rating by Linda Elaine Gross
"Amazing group of people! Donna and team are wonderful. They saved us so much money in auto/home policies. They are friendly, professional and super helpful. I highly recommend this agency. Thank you."
We responded:
"Thank you for your wonderful review, Linda and welcome to our State Farm Budd Lake office!!! It's so great to have you here!!!"
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Rick Thauer

August 2, 2025

5  out of  5
rating by Rick Thauer
"Reached out to State Farm to request Auto and Homeowner insurance quotes. Had the pleasure of interacting with Wendy. She is professional, extremely knowledgeable , very responsive. and went above and beyond to ensure my questions were answered and needs were met. The quotes Wendy provided mirrored the coverages I had with my previous insurance company and included better rates. Less than a week after becoming a State Farm customer, Wendy’s due diligence resulted in saving me an additional $750 on my Auto insurance! Wendy - I can’t thank you enough and truly appreciate your outstanding customer service Looking forward to working with you in the future."
We responded:
"Thank you so much for your review. Wendy is always happy to help! "
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Bill Halas

July 31, 2025

5  out of  5
rating by Bill Halas
"I have been with the Tom Maisano’s State Farm for 35+ years, and have had the opportunity to work with Wendy, Jamie, and Donna over the years. They are all professional, knowledgeable, helpful, responsive, and a pleasure to interact with. A special thanks to Wendy whom I most recently and often work with, for her exceptional caring support and guidance on all of my insurance needs. This agency without question is the best of the best in my experience!"
We responded:
"Thank you for the 5 Star review, Bill and thank you for your many years with State Farm and specifically, my office! "
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Trish Basanyi

July 31, 2025

5  out of  5
rating by Trish Basanyi
"Always helpful when I need them! Wendy is the greatest!"
We responded:
"Thank you, Trish. So nice to hear!"
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Michael Groel

July 29, 2025

5  out of  5
rating by Michael Groel
"I've been with the Tom Maisano State Farm Office for over 20 years. Every time I've called, a live person answers, already knows who I am and have always assisted me with everything I need. Thanks Wendy for helping out again."
We responded:
"Appreciate the review, Michael. Thank you for your many years of business. It's always a pleasure! "
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Jonathan Brideau

July 29, 2025

5  out of  5
rating by Jonathan Brideau
"Jamie has been such a pleasure to work with. Professional easy communication and always doing the extra to make sure our needs are met. 10/10 always"
We responded:
"Thank you so much for the 5 Star review ! "
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B Buccino

July 21, 2025

5  out of  5
rating by B Buccino
"It was fast and done I couldn't ask for a better representative"
We responded:
"Thank you for the 5 Star review, Robert !"
Profile photo of Ralph Cardillo

Ralph Cardillo

July 7, 2025

5  out of  5
rating by Ralph Cardillo
"We’re all required to have auto insurance and everyone in NJ is experiencing the same levels of frustration with insurance shopping. If you’re looking for friendly and professional service coupled with excellent and affordable coverage; State Farm is the way to go! I have been a loyal customer for multiple years and have not found another insurance company that compares. As well, I was unfortunately part of the NJEA cartel for much of my career and even with “Teacher’ Union Benefits”, State Farm pulled through and provided me and my family better rates than ANY competitor. Thank you team!!"
We responded:
"Thank you for the great review, Ralph. We appreciate your business and the time you took to leave us a review. Many thanks! Tom "
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Lawrence Booth

June 26, 2025

5  out of  5
rating by Lawrence Booth
"Always a pleasure speaking with Jamie at State Farm."
We responded:
"Thank you for your review, Lawrence and thank you for your business! "
Profile photo of Jiancy Moreno-Lassalle

Jiancy Moreno-Lassalle

June 11, 2025

5  out of  5
rating by Jiancy Moreno-Lassalle
"Had the pleasure of working with Donna at this branch of State Farm. Donna was great and helped me with an improved and customized quote, got me all the discounts possible, and gave us general recommendations. Would highly recommend them."
We responded:
"Thank you for the 5-Star review and your feedback. We are very happy to have you as a new customer in our office!"
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Jay Amdur

June 4, 2025

5  out of  5
rating by Jay Amdur
"Donna was very helpful in resolving several on-line issues I encountered with Safe drive POD- plus she answered questions I had regarding my homeowner's policy. Thanks for your help. JA."
We responded:
"Thank you for taking time to give us a review, Jay. I appreciate your feedback, and I want to thank you for your business over the many years! "
Profile photo of Rich Scalzitti

Rich Scalzitti

May 29, 2025

5  out of  5
rating by Rich Scalzitti
"Jamie was so helpful as always in finding the right coverage for me and saving on my premiums"
We responded:
"I'm so happy you are satisfied with the service Jamie provides. We are always here for you! "
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Kathleen Doran

May 16, 2025

5  out of  5
rating by Kathleen Doran
"Donna and the team at Tom Maisano SF are always so helpful whether I'm calling with auto questions or my home insurance. I can always depend on them to help and if they don't know the answers they are quick to find out and act to come up with a solution."
We responded:
"Thank you for your review, Kathleen and thank you for your business over the years! "
Profile photo of Andrew Saunders Lucy

Andrew Saunders Lucy

May 15, 2025

1  out of  5
rating by Andrew Saunders Lucy
"They’ve been good for over 10years but now just find any excuse to increase you premiums. Cost goes up and up for absolutely any reason."
We responded:
"Andrew, the rates are not determined by your local State Farm office. They are determined by State Farm the company in accordance and compliance with the Department of Banking & Insurance. Thank you for discussing your concerns with my office manager, Jamie this morning. I know she offered up all our discounts to help reduce your rate. I'd like to invite you in to discuss your concerns further. Please let us know when you can come in. The team here has always enjoyed speaking with you over the years. "
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Jennifer

May 15, 2025

5  out of  5
rating by Jennifer
"Such a great office!! I always deal with Donna who is very nice and professional. She is always helpful and provides my family with the best service. I trust my family is well protected with this agency. Highly recommend!!"
We responded:
"Thank you so much for the great review, Jennifer! "
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Susan Feller

May 14, 2025

5  out of  5
rating by Susan Feller
"I've been with State Farm for over 50 years. Wendy, Jamie and Donna are so easy to deal with and always helpful!"
We responded:
"Thank you for your kind review, Susan and thank you for your continued business over the years!"
Profile photo of MOSTAFA FALLAH

MOSTAFA FALLAH

May 1, 2025

5  out of  5
rating by MOSTAFA FALLAH
"Great costumer service. Please keep up with the great work!. Thanks"
We responded:
"Thank you for taking the time to write this kind & supportive review. It's very much appreciated by all of us! "